Epidemic News

INFORMATION FROM GITTISHAM PARISH COUNCIL

Support during the COVID-19 outbreak

If any Gittisham resident needs support during the COVID-19 outbreak, parish councillors are available. You will find their telephone numbers at https://gittisham.org.uk/parish-council/.

Further health-related information on the virus is available on the NHS website at https://www.nhs.uk/conditions/coronavirus-covid-19/.

Information from East Devon District Council

As if we all didn’t have enough going on to test our resolve, please look at this story from the Plymouth Herald which will help to protect anyone who may be targeted by loan sharks during what may well be an extremely difficult financial period for us all.

Many thanks & stay safe,

Dave Monk
LIAISE Officer (Leads in Awareness, Intelligence, Support & Education)

Message from South West Water

Coronavirus update

We know this is a really challenging time. Covid-19 is affecting everyone, everywhere – but we can get through this if we all support each other. We’re sending you this email to help explain what we’re doing and answer any questions you might have in response to the Coronavirus outbreak.

Looking after our customers and employees is our top priority, whilst ensuring we continue to provide essential water and wastewater services. We have robust plans in place and are following government and water industry guidance.

We’re working hard to prioritise emergencies and put the needs of our most vulnerable customers first – no matter what. Our call centre staff will need to focus on helping vulnerable customers and dealing with emergencies, so please take a look on our website to see our latest FAQs before getting in touch.

Important action if you’re self-isolating or social distancing because you’re in the high-risk group

You might not know about our Priority Services but we’re encouraging customers that are self-isolating or social distancing to sign up, even if it is for a temporary amount of time.

Why are we asking customers to sign up?

If there’s a disruption to your supply, for example a burst water pipe, and you can’t leave your home to get alternative water supplies we’ll arrange for a water delivery to you.

Sign up to South West Water’s Priority Services

Other ways to sign up for our Priority Services: Call us on 0344 346 1010 Minicom user call 0800 169 9965